Legal
Privacy Policy
Effective date: 1 June 2025
FlexIQ Health ("we", "us", or "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.
1. Information We Collect
When you use our website or place an order, we may collect the following information: • Personal identification information: name, email address, phone number, and shipping address. • Order and transaction data: products ordered, payment method (we do not store full card details), and order history. • Usage data: pages visited, time on site, device type, and browser, collected via cookies and analytics tools. • Communications: messages you send us via contact forms or email.
2. How We Use Your Information
We use the information we collect to: • Process and fulfil your orders and send order confirmations. • Respond to your enquiries and provide customer support. • Improve our website, products, and services. • Send transactional communications (shipping updates, receipts). • Comply with legal obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You may disable cookies in your browser settings, though some features of the website may not function correctly as a result.
4. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including SSL encryption, access controls, and regular security reviews to protect your personal information from unauthorised access, disclosure, or misuse. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
5. Third-Party Services
We may use trusted third-party service providers to help operate our website and process payments (e.g., payment gateways, shipping partners, and analytics services). These providers are contractually required to keep your information confidential and use it only to perform services on our behalf.
6. Your Rights
You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate or incomplete data. • Request deletion of your personal data (subject to legal retention requirements). • Withdraw consent to marketing communications at any time. To exercise any of these rights, please contact us at hello@flexiqhealth.com.
7. Children's Privacy
Our website and products are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: FlexIQ Health Email: hello@flexiqhealth.com Phone: +91 97731 44328 Website: www.flexiqhealth.com
© 2026 FlexIQ Health. All rights reserved.